Drawing from years spent in conflict resolution, I’ve dedicated my life to helping people have conversations that transform how they work together.
From facilitating dialog between Israelis and Palestinians and senior UN leaders to working with senior teams at Fortune 500 organizations, my life’s work is to create cultures where people feel truly valued, seen, and supported—and change happens together.
It was a personal conflict that changed the trajectory of my life. Despite my work as a successful conflict resolution specialist, my colleague and I could barely stand to be in the same room together.
The breakthrough came from a simple question: “What do you want to be acknowledged for?”
That 15-minute recognition activity transformed our relationship into the most authentic and productive partnership I’ve ever experienced.
Intrigued by the relationship between recognition and human dynamics, I started a wild experiment: I began interviewing one person a day on the Boston subway. What came out of that was a deep understanding of what it looks like to give and receive appreciation at work.
I’ve since published many of those concepts, insights, and lessons learned in articles for Harvard Business Review and Forbes. My goal: to unpack misunderstandings and help others realize true appreciation is so much more than “thank you”, rewards or awards. It’s about truly seeing people, acknowledging their circumstances, and valuing their unique contributions.
This insight has become the foundation of everything I do.
I never only teach theory. I create action-packed learning experiences that help people practice having the conversations that matter.
Whether people attend one of my keynotes or participate in an interactive program, I focus on making critical dialog accessible, actionable, and even enjoyable.
What begins as human connection becomes sustainable business performance. More importantly, it creates workplaces where people want to be, where they can thrive, and where they can do the best work of their lives.
Subscribe to Chris’ newsletter, “The Nudge” for reminders and fresh ideas to build a culture where people feel valued every day!